Help & support

How Bungaflow works

Find answers to your questions.

Getting started

Create an account, add your property, and invite family members or co-owners to get going.

Go to bungaflow.com and click 'Get started'. You can sign in with Google or enter your email to receive a login link (magic link). No password needed — you're ready in seconds.

After signing up, follow the onboarding wizard to name your property and choose a type (cabin or other). Enter the address and optionally upload a photo. You can add more properties later from the menu.

Go to Settings and open Members. You can invite via email, share an invitation link, or add offline members (for people without email). Invitees receive an email with a link and get access as soon as they sign up.

Yes, you can add multiple properties and easily switch between them from the top menu. Each property has its own subscription, members, calendar and settings.

Bungaflow is a webapp that works in the browser on all devices. You can add it to your home screen on mobile for an app-like experience with push notifications. Dedicated apps for iOS and Android are under development.

Calendar, booking, tasks, messages and more are free for up to 5 members. Want expense splitting, maintenance, guest portal and AI? Upgrade to Plus (up to 20 members) or Pro (up to 2,500).

Dashboard

Your overview of bookings, tasks and notifications.

The dashboard gives you a combined overview of your property: upcoming bookings, pending tasks, recent messages, maintenance status and checklists. If you have multiple properties, you see an aggregated view with a combined calendar.

Red badges in the sidebar indicate something new you haven't seen yet — such as new messages, new tasks, or pending maintenance items. The badges disappear when you open the relevant page.

Yes, from the 'My properties' view you see a combined overview with all your properties, their bookings, tasks and messages in one place.

Calendar and bookings

See who's at the property and when. Book stays and connect external calendars.

Open the calendar and tap a date to create a new booking. Select start and end dates, add an optional note, and save. All members are notified via push notifications about the new booking.

Yes, go to Settings and open Connections to add an iCal feed. You can import from Airbnb, Booking.com, Google Calendar and other platforms that support iCal. Bookings sync automatically so everything appears in one calendar.

Yes, you can generate an iCal export link from Settings. Add it to Google Calendar, Apple Calendar or other calendar apps to see your Bungaflow bookings there.

Yes, when creating a booking you can mark it as 'Rental' to distinguish it from personal stays. Rental bookings are shown with a separate icon in the calendar, and any rental income can be recorded as expenses.

Each member has their own color shown on bookings in the calendar. You choose your color from your profile page (My Page). The color is used in the calendar, on bookings, in the member overview and in the guestbook.

Yes, administrators can create seasons (for example 'Summer' or 'Christmas/New Year') that are used in calendar allocation to ensure fair distribution of popular periods.

Messages

Share notes and updates with all members.

Go to Messages and type your message in the text field. The message becomes visible to all members of the property. You can use it as an internal forum to discuss practical matters.

Yes, members who have enabled push notifications receive a notification when new messages are posted. A notification badge also appears in the sidebar.

Expenses

Split costs fairly — Bungaflow calculates who owes whom.

Go to Expenses and tap 'New expense'. Enter the amount, description and who paid. Then choose how to split the expense: equally among all, custom amounts, or based on usage (number of nights stayed).

Yes, you can photograph a receipt with your phone or upload an image. The image is automatically compressed and stored with the expense so all members can see it.

Bungaflow automatically calculates who owes whom based on recorded expenses and the chosen splitting method. Each person sees their balance — what they owe or are owed. When someone pays their share, you mark it as settled and the balance updates for everyone.

With usage-based splitting, expenses are divided according to how many nights each member has stayed in a given period. This means those who use the property most pay the most. Bungaflow automatically pulls booking data to calculate the split.

Yes, you can choose the currency for your property in Settings. All expenses and balances are displayed in the chosen currency.

Tasks

Assign tasks, set deadlines and check them off.

Go to Tasks and tap 'New task'. Add a title, optional description, choose who to assign it to, and set an optional due date. You can also create tasks directly from the maintenance log.

Yes, you can assign any task to a specific member. They receive a push notification and the task appears in their overview. You can also leave it unassigned so anyone can pick it up.

Tap the checkbox next to the task to mark it as complete. Completed tasks appear in a separate list so you can see what has been done.

Guestbook

Share experiences, photos and memories from stays.

Go to Guestbook and tap 'New entry'. Write a title and text, and optionally attach a photo from your stay. The entry is shown to all members with your name and profile color.

Yes, administrators can mark entries as highlighted so they stand out in the list. This is great for particularly memorable experiences or important events.

The guestbook is only visible to logged-in members of the property, not to guests via the guest portal.

Maintenance

Maintenance, inventory, emergency supplies and documentation — all in one place.

The Maintenance page brings together four tabs: Maintenance (maintenance log and FDV documents), Inventory (overview of items and emergency supplies), Routines (house rules with voting and checklists), and more.

Go to Maintenance, then Maintenance log and tap 'New log'. Describe the work, add photos, record the cost, and assign who performed it. You can mark the task as complete when done, and create a task directly from the maintenance log.

FDV (Facility Management, Operation and Maintenance) is a register of important documents — such as heat pump manuals, septic tank instructions, electrical system information and more. You can categorize documents and attach images.

Go to Maintenance, then Inventory to register equipment and belongings. Add a name, category, quantity, location and notes. This gives you a complete overview of what is at the property.

Under Inventory you also find emergency supplies — an overview of fire extinguishers, first aid kits, smoke detectors and similar. You can record expiry dates, check off inspections, and get reminders about due inspections.

Bungaflow has four types of checklists: Check-in, Check-out, Season opening and Season closing. You can customize the items in each checklist or use the default template. Check-in and check-out checklists have their own page (Check-in/out in the menu) where members check off items during arrival and departure. Administrators configure the checklist items in Settings. Seasonal checklists are under Maintenance, then Routines.

Routines and house rules

House rules everyone can vote on. Checklists for check-in and check-out.

Go to Maintenance, then Routines and tap 'New rule'. Enter a title and description, and choose a category. The rule starts as a draft. You can then put it up for a vote, or approve it directly as an administrator.

When a rule is put up for a vote, all members get to vote for or against. When the majority has voted, the administrator can close the vote. The rule is adopted or rejected based on the result.

Yes, administrators can delete rules. Drafts can be edited before being sent to a vote. Adopted rules cannot be edited, but can be deleted and replaced with a new one.

Guest portal

QR code with everything guests need — no login required.

Bungaflow generates a unique link and QR code for your property. Guests scan the QR code or open the link to see check-in info, check-out info, house rules, Wi-Fi password, local tips and more — without creating an account.

Go to Settings, then Guest Portal. Here you can enter a welcome heading, check-in and check-out messages, local tips, and choose whether to show a photo of the property and weather forecast. You can also manage guest tokens (QR codes) with optional expiry dates.

Yes, guests can ask the AI assistant questions directly in the guest portal. It answers based on the information you've added — such as check-in instructions, house rules and local tips. Guests don't need to log in.

Yes, you can create multiple guest tokens with their own labels and optional expiry dates. This is useful if you rent out and want to give different guests their own links, or have a permanent QR code at the property and a separate one for rental guests.

Calendar allocation

Fair distribution of popular periods through a draw.

The administrator creates seasons (for example 'Easter', 'Summer' or 'Christmas'). Members submit their wishes in priority order. Then an automatic draw is run to distribute the periods fairly.

Yes, the draw is random and gives everyone an equal chance. The system takes into account the priorities members have submitted and tries to give as many people as possible their top wishes.

Only administrators can create seasons, start and close the draw. All members can submit wishes.

Insurance

Keep track of insurance policies and file damage reports.

Go to Maintenance, then Insurance. Here you can add insurance policies with provider, policy number, type, validity period, contact information and document link.

Under Insurance you can create damage reports with a title, description, date, photo and who reported it. You can track the status of the report (new, in progress, closed).

Contacts and local guide

Contact directory for tradespeople and service providers, plus a local guide with nearby places.

On the Info page you can store contact information for important service providers — such as plumbers, electricians, caretakers, key holders and similar. All members can view the contacts.

The local guide shows nearby places and services based on the property's address — such as grocery stores, restaurants, petrol stations, ski lifts and similar. The list is generated automatically from OpenStreetMap, and can also be customized with your own local tips.

Documents

Upload and organize important documents — contracts, insurance policies, manuals, receipts, drawings, condition reports and more.

You can upload images and PDFs up to 2 MB. Documents are categorized by type (contract, insurance, manual, receipt, drawing, condition report, valuation, photo, other) and trade (plumbing, electrical, construction, painting, ventilation, heating, roof, outdoor, other). You can also assign documents to specific rooms.

Documents are visible to all members who have access to the Documents page. Administrators can control access for Lite members via Settings. Only administrators can edit or delete documents.

The AI assistant can see document metadata (title, category, trade, room, description, who uploaded it) but not the file contents. When your question likely matches a document, the AI recommends checking the specific document by name.

Organizations

Connect your property to your association or co-ownership. Receive announcements, order services, book assets, documents and stay informed.

An organization is a cabin association or co-ownership. The board creates the organization and invites properties as members. Through the organization, the board can share announcements, documents, messages, assets with booking and curated services (e.g. firewood delivery, snow plowing, cleaning) with all member properties.

The organization's administrator shares an invitation link or invites your property directly. You can find pending invitations under Settings, then Organizations, where you can accept or decline. You can also apply for membership.

As a member you see announcements (with support for pinned/important messages), shared documents, services offered by the association, assets you can book (cabins, boats, equipment, etc.), and a message board where you can communicate with other members and the board.

Under Settings → Organizations you'll find services curated by the association (e.g. firewood delivery, snow plowing, cleaning). Choose your preferred date and time, add a comment, and submit. The supplier receives an email with your request. Your name, email, unit name and address are shared with the supplier. Payment is arranged directly with the supplier.

Account and settings

Manage your profile, property, members, subscription, checklists, guest portal and more.

Bungaflow has two roles: Administrator has full access and can manage settings, members, guest portal, insurance, calendar allocation and more. Lite members have default access to calendar and messages. Administrators can grant Lite members access to additional pages like expenses, tasks, guestbook, maintenance, contacts and AI assistant from Settings.

Yes, administrators can change any member's role from Settings, then Members. You can promote to Administrator or set back to Lite.

Go to My Page (your profile page) and tap the colored circle. Choose a new color — it updates instantly in the calendar, on bookings, in the guestbook and everywhere in the service.

Go to Settings to see subscription status, switch between monthly and yearly billing, upgrade to Plus, or manage payment details via Stripe. You can also change the property type (holiday home, caravan, motorhome, corporate cabin, rental property, or other), and transfer ownership to another administrator.

Yes, you can add members who don't have email or shouldn't log in — for example children or elderly family members. They appear in the member list and can be assigned tasks and bookings, but cannot log in themselves.

Yes, you can delete your account from your profile page. All personal data is removed within 30 days. Data linked to the property (bookings, expenses, etc.) is kept for the other members.

Neighborhood connects you with other Bungaflow users within 1 km. Share tips and questions on the neighbor wall, and share contacts with your neighbors. Turn on visibility in the Neighborhood page to get started.

AI Assistant

A built-in AI assistant with full access to your property data — bookings, expenses, maintenance, tasks and more.

The AI assistant has access to property data based on your role. Administrators see everything: bookings, expenses, maintenance, tasks, house rules, property documentation, contacts, inventory, insurance, damage reports, calendar allocation, activity log, messages, guestbook and WiFi passwords. Lite members can access the AI assistant if their administrator has enabled it. The data shown is filtered based on which modules the administrator has activated.

Yes, the AI assistant is a Plus feature included in the Plus subscription.

Yes, the AI assistant can both create and delete bookings on your behalf. Simply describe what you want — for example 'book March 28-30' or 'delete the booking from March 25-28'. The AI will show you a confirmation card before making any changes.

No. The AI assistant only has access to data from the property you're logged into, and only if you're an active member. Data is never shared across properties or users. Lite members only see data they have access to in the app.

Notifications

Receive push notifications about new bookings, messages, tasks and other important activity.

When you use Bungaflow in the browser for the first time, you're asked to allow notifications. Accept to receive push notifications about new bookings, messages, task assignments and more. You can also add Bungaflow to your home screen for a better notification experience.

You receive notifications about new bookings, changed or deleted bookings, new messages, task assignments, maintenance updates, new expenses, and invitations. Notifications are sent via the browser's push API.

Activity log

A chronological overview of all changes on the property — who did what, and when.

The activity log shows all significant changes: created, edited and deleted bookings, expenses, tasks, maintenance entries, documents, messages, member changes, setting updates and more. Each entry shows who performed the action and when.

The activity log is only available to administrators. Lite members do not have access to the activity log.

Security and privacy

Bungaflow takes your security seriously. Modern encryption, GDPR compliance and full control over your data.

You can log in with Google (easy and secure sign-in) or magic link (passwordless login via email). Magic link sends a unique link to your email that logs you in directly — no password to remember.

All communication is encrypted with TLS. Sensitive data such as Wi-Fi passwords is encrypted with AES-256-GCM before storage. The database is hosted in EU-West (Ireland) via Supabase. Security headers including HSTS, X-Frame-Options and Content-Security-Policy are enabled.

Bungaflow uses two roles — Administrator and Lite — with configurable access levels. Administrators manage settings, guest portal, insurance and members. Lite members have default access to calendar and messages, and administrators can grant access to additional pages.

Yes, you can export all data linked to your property as a ZIP file from Settings. This includes bookings, expenses, maintenance logs, tasks and more. We recommend doing this regularly as a backup.

Yes, Bungaflow fully complies with GDPR. We have a detailed privacy policy, use Cookiebot for cookie consent, and you can export or request deletion of your data at any time. Data is stored in the EU (Ireland).

Payment is handled by Stripe, which is PCI DSS certified. We never store card numbers or payment details on our servers — everything is handled directly by Stripe.

Every code change goes through automated quality checks — type checking, linting, build verification, and security scanning for secrets and dependency vulnerabilities — before deployment. Deployment is automatic and continuous to production.

User roles

Each user has a role that determines what they can access.

AdministratorLite
Always available
Dashboard
Push notifications
Profile and calendar color
Configurable for Lite
Calendar and bookings
Send booking requests (admin approves)
Check-in/out checklists
Messages
Expenses (add, view)
Tasks
Guestbook
Maintenance (maintenance, FDV, inventory, routines)
Contacts and local guide
Documents
AI assistant
Administrator only
Settings and maintenance info
Guest portal and QR codes
Insurance and damage reports
Calendar allocation (draw)
Invite and remove members
Change roles
Delete expenses
Delete others' bookings
Create house rules
Manage checklists
Manage subscription
Organization membership

Provider certifications

Bungaflow runs on certified infrastructure. Here are the compliance certifications held by our key providers.

SOC 2ISO 27001PCI DSSGDPR
Supabase
Database & authentication
Type II
Stripe
Payments
Type IILevel 1
Vercel
Hosting & CDN
Type II
Resend
Email delivery
Type II
OpenAI
AI assistant
Type II
Sentry
Error monitoring
Type II
Cookiebot
Consent management

Data residency & GDPR

Where your data is stored and how each provider complies with European data protection regulations.

ProviderData processedStorage regionDPA
SupabaseDatabase, auth, filesEU West (Ireland)Standard DPA
StripePayment & card dataEU (Ireland)Standard DPA
VercelHosting, edge cacheGlobal edge, EU originStandard DPA
ResendEmail addresses, contentUS (Virginia)Standard DPA
OpenAIChat messages (no training)USAPI DPA, zero retention
SentryError logs, stack tracesEU (Frankfurt)Standard DPA
CookiebotConsent preferencesEU (Germany)Standard DPA

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